Hey "BullBalls" John,

I received my package today although, unfortunately, I was not home to pick them up from the front office so I will have to get them tomorrow morning. I can't wait!!!!

I ordered a set of "bumpernuts" before I placed my order with you because I found them first on the internet. I WISH that I had found you guys first!!!!!

Anyway, here is a copy of the entire e-mail that I just sent to "bumpernuts.com" a few minutes ago. Please let me know what you think....

Directly below is the email to bumpernuts.com from the dissatisfied customer :

Bumpernuts,

I ordered a set of your "bumpernuts" on 8/23/06. According to your site they were supposed to be sent priority mail as "copied and pasted" below. I also received an e-mail confirmation page that said it would take 12 days?????

I ordered a set of "bullsballs" from "bullsballs.com" about a week after I placed my order with you, because I wanted to compare them and they charged me LESS for shipping and I have already received them.

Where is my order? It NEVER stated on your site or anywhere in my confirmation email that this item was on backorder, so that is obviously not the problem.

If this item is not here by tomorrow I am going to refer the matter to my bank to begin an investigation to get a refund on my purchase price. If you had been truthful about the shipping time I may have still ordered from you in the future, although had I found www.bullsballs.com first, I probably would have ordered from them first.

Remember that I live in San Antonio, Texas, which is a HUGE redneck city!!! I'm sure when I put the "balls" on my truck I will be asked a million times where I got them. I would have been more than happy to give everyone your web address, but since the service from "bullsballs.com" has been what they stated in their site I will have to give them their web address. You probably couldn't count the number of orders you would have received from a city like this!!!

Please update your site to provide the TRUE shipping time so that you won't have any more disappointed customers in the future.

It is my understanding that you do NOT provide refunds. If you would please send me an e-mail response, it would be appreciated since I will need to provide "proof of correspondence" to my bank to begin the refund investigation proceedings.

Thank You.
Gary G.
Bumpernuts.com Invoice #00005881

The below text is what is at the bottom of the order confirmation email to the customer (Gary), please note the part about ALL SALES ARE FINAL.

Contact Us
Address: Bumper Nuts
po box 7086
st petersburg, florida 33734
United States 
Phone: 8772776887
Email: bumpernuts@gmail.com

ALL SALES ARE FINAL. WE DO NOT ISSUE REFUNDS.